We think like our customers

We’re just like you - always looking for better value for our entertainment dollar. That’s why every decision we make about our product begins with considering what is in the best interest of our customer!

Our Mission

To serve our viewing audiences with more value, quality and affordability than ever before.

Our Vision

To be a world leader in curation, content creation and inspirational viewing experiences.

Just because we are driven to deliver the most affordable products in the market
doesn’t mean we should sacrifice quality. We work with qualified professional
suppliers that are proud of working to the highest quality standards of products and

We respect the copyright ownership of producers and artists that create the content
appearing on our service and the broadcast distribution regulations as set out by the
Canadian Radio and Telecommunications Commission (CRTC). Tugo TV recognizes
that there are many IPTV services widely available in Canada operating illegally.
Although these services may be similar to Tugo TV and provide thousands of
channels at a very low monthly price, they are most likely operating without
adhering to CRTC regulations that protect customers and are infringing on copyright
and distribution rights and are illegal in Canada. Tugo TV is an authorized reseller of
content that is distributed by CRTC licensed broadcast distribution undertakings.

Technology is always changing and new content is being produced daily. We want
our customers to always have the very best options to view new content. We’re
committed to continually adding new channels and new technology at the lowest
rates possible.

We offer tugo TV as a month to month service without being tied to a contract, so you can come and go as you please without a penalty charge. The truth is, we think we belong together and we don’t want to see you leave. That’s why your feedback on our service is paramount and we include a spot for viewer feedback. We measure our success by customer satisfaction, so we want to get it right for you. Please tell us if you feel we’re doing things right, but especially when we’re doing it wrong. We can’t fix it, if we don’t know.


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